Shipping Policy for Revaacity (Effective Date: January 3, 2025)
At Revaacity, we are dedicated to delivering a seamless shopping experience by providing fast and reliable shipping for all of our automotive accessories. Our Shipping Policy outlines the methods, costs, and processes involved in getting your products to you in the most efficient way possible. Please read the policy carefully to understand how we handle shipping and delivery.
Our shipping address and contact details are as follows:
- Street Address: 286th Ave, Elgin, Minnesota (MN), United States
- Phone Number: (507) 876-1107
- Email: info@revaacity.com
- Website: revaacity.com
1. Shipping Locations
We are pleased to offer shipping to all U.S. states and territories. Unfortunately, at this time, we do not ship internationally. Whether you’re located in a city or rural area, we ensure reliable shipping to both residential and commercial addresses, as well as P.O. Boxes, within the United States.
2. Order Processing Time
Once your order is placed, we work hard to process and ship it quickly. Our usual order processing time is 1-2 business days from the time the order is confirmed. We operate on weekdays (Monday through Friday) and exclude weekends and public holidays. Orders placed on weekends or during holidays will be processed on the next business day.
3. Shipping Methods & Delivery Times
We offer a range of shipping methods to meet your needs. Shipping timeframes depend on the shipping method you choose and your delivery location. Available shipping options are:
- Standard Shipping: Typically takes 5-7 business days to deliver.
- Expedited Shipping: Typically arrives within 2-3 business days.
- Priority Shipping: Typically delivers in 1-2 business days.
Please note that shipping times are estimates. While we aim for timely delivery, unforeseen factors such as weather delays or carrier issues may affect delivery times.
4. Shipping Costs
Shipping costs are calculated based on the weight, size, and destination of your order. During the checkout process, you will be able to review the shipping charges before finalizing your purchase. Additionally, we may run free shipping promotions for qualifying orders. These promotions are typically available for orders within the contiguous United States.
Free shipping promotions, when applicable, will be clearly communicated on our website and checkout pages.
5. Order Tracking
Once your order has been shipped, you will receive an email notification containing your tracking number. You can use this tracking number to track your package directly via the carrier’s website. If you experience any issues with tracking or delivery, feel free to contact us at info@revaacity.com or by calling (507) 876-1107 for assistance.
6. Shipping Restrictions
While we strive to fulfill all orders, certain products may have shipping restrictions due to their size, weight, or other factors. In such cases, we will contact you directly to discuss alternative shipping options or, if necessary, cancel the order. Certain regions may also experience longer shipping times due to logistical challenges, but we will always keep you updated.
7. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please notify us within 5 business days of delivery. We will resolve the issue promptly by offering a replacement or refund. In order to expedite the process, we may ask you to send us photos of the damaged item or packaging.
8. Address Accuracy
It is crucial that the shipping address provided during checkout is accurate and complete. Revaacity is not responsible for delays, misdeliveries, or returns due to incorrect address information. If you notice an error after completing your order, please contact us immediately at info@revaacity.com to make corrections.
9. Lost or Stolen Packages
Once your package is confirmed as delivered by the carrier, Revaacity is not liable for any lost or stolen packages. If your tracking information shows that your order was delivered but you cannot locate it, please first check with your local carrier or delivery service for more details. If necessary, contact us so that we can assist in filing a claim with the carrier.
10. Changes to Shipping Policy
Revaacity reserves the right to update or modify our shipping policy at any time. Any changes made will be reflected on this page, and the updated policy will be effective as of the date posted. Please review this policy periodically to stay informed about our shipping terms and conditions.
For any further questions or concerns regarding our shipping policy, feel free to contact us at info@revaacity.com or call (507) 876-1107.