Shipping Policy for Revaacity

Effective Date: February 21, 2025

At Revaacity, we are committed to providing you with fast, reliable, and affordable shipping options for your orders. This Shipping Policy outlines the terms and conditions regarding our shipping procedures, delivery options, and costs. By making a purchase on our website, you agree to the terms set forth in this policy.

1. Shipping Areas

We currently offer shipping to the United States. Unfortunately, at this time, we do not offer international shipping. However, we are working to expand our shipping options in the future.

2. Shipping Methods and Delivery Times

We offer a variety of shipping options to suit your needs. The available shipping methods and delivery times will be displayed during checkout, based on your location and the items in your order. Delivery times are estimates and may vary depending on the shipping carrier, weather conditions, and other factors.

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Next-Day Shipping: 1 business day (Available for select locations)

Please note that business days do not include weekends or holidays.

3. Shipping Costs

Shipping costs are calculated based on the total weight of your order, your shipping address, and the shipping method you select. The exact shipping charges will be displayed at checkout before you complete your purchase. If you are eligible for free shipping, this will also be noted during checkout.

  • Free Shipping: We offer free standard shipping on orders over $50 (within the U.S.).

If you choose expedited or next-day shipping, additional fees will apply.

4. Order Processing Time

We process orders Monday through Friday, excluding weekends and holidays. Orders are typically processed within 1-3 business days after payment confirmation. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

5. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status and location of your package through the carrier’s website.

Please allow 24-48 hours for the tracking information to update after receiving the shipping confirmation email.

6. Shipping Delays

While we make every effort to ensure that orders are shipped on time, occasional delays may occur due to unforeseen circumstances such as:

  • Weather-related delays
  • Carrier disruptions or high-volume shipping periods (e.g., holidays)
  • Issues with inventory or fulfillment

If your order is delayed, we will do our best to notify you and provide updated tracking information.

7. Lost or Damaged Packages

Revaacity is not responsible for lost or stolen packages once they have been marked as “delivered” by the shipping carrier. However, we encourage you to contact the carrier directly if your package is lost or damaged.

If you receive a damaged item, please contact us at info@revaacity.com within 5 business days of delivery to initiate a return or exchange, as outlined in our Refund and Returns Policy.

8. Address Accuracy

To ensure timely and accurate delivery, please double-check your shipping address before completing your purchase. Revaacity is not responsible for any delays or misdeliveries caused by incorrect or incomplete shipping addresses provided by the customer.

  • If you notice an error in your shipping address after placing an order, please contact us as soon as possible at info@revaacity.com or by phone at (507) 876-1107. We will do our best to update your order before it is shipped.

9. P.O. Boxes and Military Addresses

Currently, we do not ship to P.O. boxes, military addresses (APO/FPO), or other special delivery addresses. Please ensure that you provide a physical address for shipping.

10. Contact Information

If you have any questions or concerns about your order or need help with shipping inquiries, please contact our customer service team:

Thank you for shopping with Revaacity! We strive to ensure that your order reaches you promptly and in perfect condition. Should you have any questions regarding shipping, please feel free to reach out to our customer service team. Happy shopping!