Sales Policy for Revaacity

Effective Date: February 21, 2025

At Revaacity, we are dedicated to providing you with exceptional products and a seamless shopping experience. Our Sales Policy outlines the terms and conditions of your purchases, including payment, pricing, and promotions. By shopping with us, you agree to the terms of this Sales Policy.

1. Product Availability

We make every effort to ensure that the products available on our website are in stock and ready to ship. However, in rare cases, an item may be out of stock or unavailable due to high demand. If an item you have ordered is unavailable, we will notify you promptly and offer alternatives, such as a backorder option or a full refund.

2. Pricing and Payment

  • Prices: All prices displayed on our website are in U.S. dollars. Prices are subject to change without notice. We reserve the right to update prices for any reason, including promotions, discounts, and changes in supplier costs.

  • Payment Methods: We accept various payment methods, including:

    • Credit and debit cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other secure payment options (as available)

By placing an order, you authorize us to charge the payment method for the total amount of your order, including taxes and shipping fees.

  • Sales Tax: Sales tax will be applied to orders based on the state or local tax rates where your shipping address is located. The final sales tax will be displayed at checkout.

3. Promotions and Discounts

  • Discount Codes: From time to time, we offer promotional discounts or coupon codes. To use a discount code, simply enter the code at checkout. Please note that each coupon code may have specific terms and conditions, such as a minimum purchase amount or expiration date.

  • Sales Events: We may offer limited-time sales and promotional offers throughout the year. These sales may include discounts on certain products or free shipping promotions. All promotional offers are subject to availability and may be withdrawn at any time without notice.

  • Exclusions: Some items may be excluded from promotions, such as clearance items, gift cards, and custom products. Please refer to the terms of each promotion for any exclusions.

4. Order Processing and Confirmation

Once your order is placed, you will receive an order confirmation email that includes a summary of your purchase. This email confirms that we have received your order, but does not guarantee availability of the items or shipment.

  • Order Processing Time: Orders are typically processed within 1-3 business days. Orders are processed Monday through Friday, excluding weekends and holidays.

  • Backordered Items: If an item in your order is out of stock, we will notify you and provide an estimated shipping time. You can choose to wait for the item or cancel the order for a full refund.

5. Shipping and Delivery

We offer a variety of shipping methods to meet your needs. Shipping costs are calculated based on your order size, destination, and chosen shipping method. Shipping times will vary depending on the shipping method selected at checkout. For more details, please refer to our Shipping Policy.

6. Order Cancellations

Once an order is placed, it is processed quickly to ensure prompt shipment. If you wish to cancel or modify your order, please contact us as soon as possible. We are unable to modify or cancel orders once they have been shipped.

7. Returns and Refunds

  • Return Policy: We accept returns of unused and undamaged items within 30 days of purchase. Please refer to our Refund and Returns Policy for full details on the return process, eligibility, and conditions.

  • Refunds: Refunds will be processed to the original payment method used for the purchase. Refunds typically take 5-7 business days to be processed after we receive the returned item.

8. Product Warranties

We strive to provide high-quality products that meet your expectations. If you receive a defective item, please contact us immediately at info@revaacity.com for assistance. Our customer service team will help process a return or exchange for defective products in accordance with our Refund and Returns Policy.

9. Customer Support

If you have any questions about our sales policies or need assistance with an order, our customer support team is available to help:

Thank you for choosing Revaacity. We are committed to providing excellent service and high-quality products for all of our customers. Enjoy shopping with us!