Sales Policy of Revaacity
Effective Date: January 3, 2025
Welcome to Revaacity, your ultimate destination for premium hats. We strive to provide our customers with not only luxurious products but also a smooth and trustworthy shopping experience. Our Sales Policy outlines everything you need to know about purchasing from our website and helps you understand our commitment to delivering top-quality service and products.
1. Order Placement & Confirmation
When you place an order on Revaacity, you are entering into a contract with us to purchase the item(s) in your cart. We process all orders promptly to ensure you receive your high-quality hats in a timely manner. Upon placing an order, you will receive an order confirmation email. This email will include details of your purchase, including your order number and the items purchased. Please review the details carefully to ensure everything is correct.
If you do not receive an order confirmation email within 24 hours, please contact us at info@revaacity.com or call our customer service at (507) 876-1107. Occasionally, there may be discrepancies with inventory availability or technical issues, and we will reach out to you immediately should there be any issues with your order.
2. Payment Methods
We offer a variety of secure payment methods to ensure that your shopping experience is convenient and secure. We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also provide the option for payments through PayPal for added security.
Payment will be processed when you complete your order. If there are any issues with payment processing, we will contact you for clarification or assistance. Please ensure the payment method you use is valid and has sufficient funds for the transaction to avoid delays.
3. Pricing
All prices on Revaacity.com are displayed in US Dollars (USD). Prices are subject to change without notice, but your order will always be processed at the price displayed during checkout. We make every effort to ensure that pricing is accurate, but should any errors occur, we reserve the right to correct them. In such cases, we will notify you of any pricing discrepancies and give you the option to proceed with the purchase at the corrected price or cancel the order.
Additionally, sales tax may apply based on the shipping destination and local tax laws, and this will be calculated during checkout. Any applicable taxes will be clearly shown before you confirm your order.
4. Order Fulfillment & Shipping
We aim to process and ship all orders within 2-5 business days after payment has been successfully processed. Please note that shipping times may vary depending on the delivery address and the shipping method chosen at checkout. Once your order has been shipped, you will receive a tracking number via email so you can monitor the status of your shipment.
We offer a range of shipping options, including standard, expedited, and express shipping. Shipping costs will vary depending on the chosen method, the size of your order, and the destination. For more details on shipping rates, please visit our Shipping Information page.
5. Order Modifications & Cancellations
We understand that sometimes circumstances change after an order is placed. If you need to make changes to your order, such as modifying the shipping address or canceling the order entirely, please contact us as soon as possible. We will do our best to accommodate your request, but please be aware that once an order has been processed or shipped, we may not be able to make changes.
To request modifications or cancellations, contact us at info@revaacity.com or call (507) 876-1107. Our team is available to assist you during our business hours, which are Monday to Friday, 9:00 AM to 5:00 PM (CST).
6. Returns & Exchanges
At Revaacity, we want you to love your new hat. If for any reason you are not completely satisfied with your purchase, we offer a 30-day return and exchange policy. The item(s) must be returned in new, unworn, and unwashed condition with the original tags attached. Please note that return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
To initiate a return or exchange, please contact our customer service team at info@revaacity.com with your order details. We will provide you with a return authorization number and instructions on how to return the item(s). Once we receive the returned item(s), we will process your refund or exchange promptly. Refunds will be issued to the original payment method, and exchanges will be shipped out as soon as possible.
For more detailed information on our return process, please visit our Return Policy page.
7. Customer Service & Support
Our customer service team is here to assist you every step of the way, from selecting the perfect hat to resolving any issues you may have with your order. If you have any questions, concerns, or need help with your order, please do not hesitate to reach out to us. You can contact us via:
- Email: info@revaacity.com
- Phone: (507) 876-1107
- Mailing Address: 286th Ave Elgin, Minnesota (MN), United States
We aim to respond to all inquiries within 24-48 hours during business days.
8. Terms of Use
By purchasing from Revaacity.com, you agree to abide by our Terms of Service, which include our sales, shipping, return, and privacy policies. Please take the time to review our Terms and Conditions before placing your order to ensure that you fully understand our policies and procedures.
9. Security & Privacy
We take the security of your personal information seriously. All transactions on Revaacity.com are encrypted and processed securely. We do not store sensitive information such as credit card numbers. For more information on how we protect your privacy, please refer to our Privacy Policy.
10. Loyalty & Rewards
To show our appreciation for your business, we offer a loyalty program that rewards repeat customers with special discounts, early access to sales, and more. For more details on how to join and earn rewards, please visit our Loyalty Program page.
Thank you for choosing Revaacity! We look forward to serving you and providing you with the best in premium hats.
For more information, visit our Sales Policy page.